Food and Beverage Director

A Food and Beverage Director is responsible for managing operations of all Food and Beverage outlets to deliver an excellent Guest and Member experience while training staff and working within budgeted guidelines. As a Food and Beverage Director, you are responsible for managing operations of all Food and Beverage outlets to deliver an excellent Guest and Member experience. A Food and Beverage Director will also be required to manage, train, and develop team members and work within all budgeted guidelines. Manage all Food and Beverage Outlet operations. Maintain exceptional levels of customer service. Recruit, manage, train and develop the Food and Beverage team. Manage guest queries in a timely and efficient manner. Work within budgeted guidelines in relation to Food, Liquor Costs and Payroll. Carry out annual and mid-year appraisals with Managers under your responsibility. Comply with hotel security, fire regulations and all health and safety legislation. A Food and Beverage Director serving Hilton brands is always working on behalf of our Guests and working with other Team Members. Management and/or supervisory Food and Beverage experience. Willingness to develop team members and self. Ability to work on your own or in teams. Specifically, you will be responsible for performing the following tasks to the highest standards. Ensure compliance of brand standards. Set departmental targets and objectives, work schedules, budgets, and policies and procedures. Develop menus with other members of Food and Beverage team. Accountable for monthly stock takes. Incentivise team members to maximize sales and revenue. Evaluate guest satisfaction levels with a focus on continuous improvement. Ensure communication meetings are conducted and post-meeting minutes generated. Be environmentally aware. Assist other departments wherever necessary and maintain good working relationships. Able to meet financial targets. Ability to comply with all Food and Beverage brand standards. Ability to work under pressure. Flexibility to respond to a range of different work situations. Degree in relevant area. Passion for delivering exceptional levels of guest service.