Manager, Shared Service Strategy

The Manager, HAFS Shared Services Strategy plays a critical role in shaping, enabling, and communicating the future direction of Hilton Accounting & Finance Services (HAFS). In addition to strong analytical and business‑case capability, this role acts as a strategic partner to Snr Director Shared Service Strategy, supporting communications planning, performance storytelling, dashboard development, and brand‑aligned messaging for Shared Services initiatives. The role supports decision‑making at SteerCo level, translating complex operational and financial data into clear insights, compelling narratives, and executive‑ready materials that enable effective change, stakeholder engagement, and delivery of strategic outcomes. Support the development and evolution of the global HAFS Shared Services strategy, including operating model design, expansion scenarios, and service portfolio optimisation. Partner with HAFS Governance and Finance teams on key performance indicators. Support communications planning for HAFS Shared Services initiatives and brand integrity. Develop executive‑ready materials (presentations, updates, newsletters, dashboards) aligned to Hilton brand standards and tone. Contribute to the development of a consistent HAFS Shared Services “brand”, including how services, value, and performance are articulated across regions. We are looking for a curious self-starter who loves to combine business insight with their analytical skills. Positive team members with a high degree of flexibility, innovation, and awareness. Dynamic organizational skills and the ability to multitask and prioritise. Ability to learn new concepts quickly and thoroughly, comfortable asking questions and challenging assumptions. Comfortable with learning to use new technology solutions. Collaborators, who can work both independently and as part of a cross-functional team. Effective communication skills (both written and verbal) with the ability to clearly and concisely express ideas. Extensive progressive overall experience. Some experience in project management support, strategic development and/or change management. Experience or interest in Microsoft Power Platform (Power BI, Power Automate, Power Apps, Power Query). Functional knowledge of the Hilton Accounting and Finance Services organization, financial systems, and processes. Experience or interest in data analytics. BA/BS Bachelor’s Degree in business or related field. Hilton prioritizes understanding and integrating our Team Members’ unique perspectives and voices—along with those of our Guests, Owners, Suppliers, and Partners—to cultivate a diverse and inclusive environment for all. Qualifications. Absolute discretion and confidentiality regarding sensitive information. Required Qualifications.