Front Office Team Member 80%

You are service-minded, proactive, and thrive in a dynamic environment. As a Front Office Team Member, you are the face of the hotel—welcoming guests, managing arrivals and departures, and ensuring every stay is smooth, safe, and memorable. Deliver warm, professional service at check-in, during the stay, and at check-out in line with Hilton standards. Support guests with questions and requests, providing clear answers and effective solutions. Assist with luggage during arrivals and departures. Follow safety, fire, and security procedures to maintain a safe environment. Collaborate with Housekeeping, Reservations, and other teams to ensure smooth operations. Handle administrative tasks such as guest registration, room assignments and payments. Promote hotel services and amenities to enhance the guest experience. Strong communication skills in Swedish and English. Ability to multitask and stay calm under pressure. A team-oriented mindset and willingness to support colleagues across departments. Experience from Front Office or a similar service role (minimum 3 months). Education or studies in hospitality (post-secondary education is an advantage). Experience with Opera or similar PMS systems, and confidence using Microsoft Office, is a plus. Flexibility to work morning, evening, and weekend shifts.