Job Description
Personal Development programmes designed to support you at every step of your career. As an Assistant Groups, Conference and Events Sales Manager, you will assist in meeting and drive efforts to maximise revenue, profit, and the satisfaction of Guests. The Assistant GC&E Sales Manager will develop the Team through the coordination of an onboarding plan and continued development efforts to ensure that the Conference and Events and related Teams are fully prepared to offer an exceptional conference and event experience. Specifically, an Assistant Groups, Conference and Events Manager will perform the following tasks to the highest standards. Assist the Commercial Team to maximise conference and banqueting revenue and profit through pro-active selling techniques, calendar/time management, and pricing strategy. Ensure the highest standards of conference and banqueting business processes. Ensure the Conference and Events Sales Team has the skills and knowledge required for high-level performance. Implement an effective selling strategy and ensure this strategy is understood and executed by all Team Members. Ensure fairness in vendor selection and with vendor pricing, such that non-contracted customers receive the same rates (quotes) regardless of the chosen booking channel used. Ensure company/department specific induction/onboarding plan for Revenue/Conference and Events/ Reservations Managers is identified, executed, and in coordination with the relevant Human Resource Manager and Regional Director of Revenue. Maintain consistent communication with the Training and Development department to ensure Teams at all levels are trained and developed through the use of structured training calendars and programs. Maintain strong internal control of the working environment, such that it is always in compliance Hilton and the Hotel brand's policies and procedures. Ensure communication meetings occur and are accompanied by documentation/minutes on a monthly basis. Manage staff performance in compliance with company policies and procedures. Recruit, manage, train and develop the Conference and Events Team. An Assistant Groups, Conference and Events Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. Strong Planning background. Proven commercial acumen. Ability to demonstrate negotiation and influencing skills. Effective management skills. Positive attitude and excellent communication skills.
希尔顿集团旗下拥有22个卓越酒店品牌,在全球126个国家和地区拥有7500多家酒店和120多万间客房,酒店致力于实现“让世界充满阳光和温暖,让宾客感受到“热情好客’”的创始愿景。通过客户忠诚度计划“希尔顿荣誉客会”,超1.8亿会员可享积分兑换住宿。