Cafe Attendant, Noshery (Full-Time) - Hilton Cleveland Downtown

The ideal candidate will have previousy experience in a barista role, exceptional customer service skills, a positive attitude, and the ability to thrive in a fast-paced environment. Previous experience in hospitality along with a passion for creating quality beverages and delivering an outstanding guest experience. As a Cafe Attendant you would be responsible for assisting management in the direction and administration of a restaurant in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards. Greets, prepares, services, and takes guests' orders for beverages and/or food in a friendly, courteous, professional and timely manner to ensure total guest satisfaction. Prepare and serve coffee, espresso drinks, teas, and other beverages to guests. Operate and maintain coffee equipment and ensure cleanliness of the café area. Upsells additional items to enhance profitability. Assist with light food preparation and presentation. Enters orders into a computerized system and settles check(s) upon completion of order. Performs general cleaning tasks to adhere to health and safety standards. Quality. Dependability. Customer Focus. Adaptability.