Reservations Agent (Part-Time)

Modern and inclusive Team Members areas. Responsibilities. Foster strong communication and teamwork across Reservations, Groups, and all departments to ensure smooth operations. Build and maintain effective relationships with VIPs, Hilton Honours members, corporate clients, and internal teams, ensuring exceptional service. Be proficient in systems like OnQ PM, Delphi FDC, and The Lobby, while maintaining strong knowledge of hotel offerings and the local area. Accurately process reservations, maintain data integrity, and support occasional front office duties as needed. Maximize room revenue through proactive selling, respond to guest feedback, and contribute to continuous service improvement. Have at least 12 months of full Australian Working rights (sponsorship is not offered). A customer-focused and team-oriented professional who thrives in a fast-paced environment. Highly organised and detail-driven, with the ability to multi-task and manage competing priorities. Process-driven mindset with strong administrative capability at the core. Confident working independently while taking full ownership of your responsibilities. A strong team player who supports the reservations, Commercial and overall hotel team to achieve shared goals. Excellent communicator, comfortable engaging across departments and with both internal and external stakeholders. Hospitality Integrity Leadership Teamwork Ownership Now.