Banquet Operations Manager - Hilton Boston Park Plaza

This position will report to the Director of Banquets and will oversee a union banquet team (20+ team members). The ideal candidate holds 3+ years experience in Banquets and Banquet Set-up in a hotel with 500+ rooms and 50,000+ square feet of meeting/event space. Prior experience managing a union team is preferred. Ability to work the required shifts. A Banquet Manager is responsible for managing the daily execution of all banquet functions in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Directs and provides oversight to the Meetings and Convention Services Managers /Facilities Managers who are responsible for the daily inspection of meetings/banquets set up for ensuring that they are properly set and on schedule. Manage and lead banquet/facilities Houseperson. Oversee the break down of the function room and ensure proper storage of equipment. Ensure compliance with health, safety, sanitation and alcohol awareness standards. Manage daily Banquet functions to include, but not limited to, planning, organizing and executing breakfasts, coffee breaks, luncheons, dinners, cocktail receptions, galas, etc. Oversee the set up of function rooms to include, but not limited to, the placement of linens, silver, glassware and chinaware according to event specifications and a full inspection. Monitor and develop team member performance to include, but not limited to, providing supervision, scheduling, conducting counselling and evaluations and delivering recognition and reward. Recruit, interview and train team members. Communicate function specifications, procedures and changes with affected departments including, but not limited to, the Food and Beverage, Event Services, Property Operations, Audio Visual and Housekeeping. Quality. Dependability. Customer Focus. Adaptability.