Laundry Associate (Valet)

A Laundry Valet is responsible for supporting laundry operations and picking up and returning guest laundry and dry cleaning to deliver an excellent Guest and Member experience. As a Laundry Valet , you are responsible for supporting laundry operations and picking up and returning guest laundry and dry cleaning to deliver an excellent Guest and Member experience. A Laundry Valet will also be required to manage and respond to guest requests. Ensure support is provided to the laundry function when required. Complete wash cycles, folding of linen and correct storage. Manage guest requests in line with company brand standards. Greet guests in public areas and rooms in a warm and friendly manner. Provide laundry, pressing, sewing, and other similar services to guests. Collect guest dry cleaning from rooms and follow correct process at all times. Return guest laundry to rooms, maintaining guest room security. Ensure soiled and damaged linen is stored in soiled bags and disposed of correctly. Maintain linen room and uniform store. Report maintenance and hazard issues. A Laundry Valet serving Hilton brands is always working on behalf of our Guests and working with other Team Members. Good communication skills. Methodical and well-organized. A passion to be part of a winning team. Respond to guest requests and deliver high levels of service. Methodical and well organised. Previous laundry experience. Specifically, you will be responsible for performing the following tasks to the highest standards. Comply with hotel security, fire regulations and all health and safety legislation. Positive attitude. Ability to work under pressure. Ability to work on own or in teams.