Event Manager (Temporary) - Millennium Hilton New York One UN Plaza

As an Event Manager, you would be responsible for soliciting, securing and responding to customer inquiries regarding the purchase of food and beverage and use of event facilities. Specifically, you would be responsible for performing the following tasks to the highest standards. Solicit, secure and respond to customer inquiries regarding the purchase of food and beverage, rental of event facilities and purchase of ancillary services from the hotel. Directs customer relationships in a proactive manner relative to payment structure, room block management, food and beverage, public room rental and exhibit hall fees, incremental and affiliate revenue streams, performance damages and master billing process. Analyzes customers’ service and product needs and financial issues of in-house groups; authorizes appropriate resolution of customers’ concerns while maintaining profitability. Negotiates pricing and terms and conditions of products, labor and services not specifically articulated in master agreement covering the event. Possesses authority to negotiate terms and pricing of service agreements with companies and organizations affiliated with group business as well as vendor partner agreements. Directs customer services via site visits, board meetings, menu testing, and planning meetings for definite and potential groups. Responsible for representing the hotel to customers in the role of executing negotiated group sales agreements including but not limited to room blocks, food and beverage, exhibits and associated products and services. Host and entertain clients, conduct property tours, promote facilities and services and draft contracts. Communicate with and provide direction and supervision to team members to execute catering events. Respond to special guest requests in a timely, friendly and efficient manner. # Quality. Dependability. Customer Focus. Adaptability.