Director of Catering and Events - Hilton Hawaiian Village

As Director of Catering and Events you will provide continuous leadership in creating and delivering an exceptional team member experience and best place to work. The Director of Catering & Events will be directly responsible for contributing to the achievement of superior business results in the areas of ensuring outstanding guest service, team member engagement, favorable financial outcomes, strategic leadership and talent development, culture, innovation, and event operations. Specifically, your essential functions will be to perform the following tasks to the highest standards. STRATEGY. Successfully, innovatively, and timely implement Commercial strategic initiatives and monitor for best-in-class results. Drive innovation and creativity within event delivery . Partner with the General Manager/Executive Committee to deliver on Hilton’s values by creating high-impact event experiences. Ensure that high quality service standards are maintained through continuous reviews of processes and procedures . Provide owner relations guidance in key areas of Events expertise, as needed (Banquet Capital Expenditures, Staffing Models) . Actively support the sales process. LEADERSHIP. Provide overall leadership and direction in all Events matters. Serve as the hotel’s credible Subject Matter Expert on all matters relating to event experience. Serve as a highly visible, participatory leader who proactively and consistently engages with their General Manager/Executive Committee, Sales, Catering and Events team members, external guests, and suppliers . Remain current on event trends to evaluate innovative ways for process/practice improvements and shares best practices. Participate or represent Hilton in industry social/meeting/events professional associations. Inspire high-performing multi-cultural, multi-generational teams that build Hilton’s Catering and Events talent pipeline . Integrate Hilton’s Values/Mission/Purpose when implementing Catering & Event initiatives and support Team Member-centric and guest-centric programs. Lead with Hilton culture engaging with Team Members through direct and meaningful interactions . Be an ambassador for customer service. Motivate and provide a work environment in which team members are productive . Ensure all Catering and Event manager roles have career development plans in place that are actively supported by leadership and profiles are current for succession planning . Listen and respond to team members needs while having an open-door policy. Manage group and interpersonal conflict effectively . Ensure the proper use of all function space, exhibit hall, and event spaces . Manage supplier and vendor relationships . Possess subject matter expertise and ensure standards/practices. Development and management of departmental budgets . Responsible for the overseeing short, medium, and long-term forecasting and actual cost reporting for events . Ensure proper staffing for the needs of the business . Integrate current trends in event management and design . Participate in customer site inspections and assists with the sales process as necessary . Minimum Years of Experience: five (5) years Hospitality related experience at manager level. Minimum of 3 year of leadership experience. Other requirements: Travel percentage: 10% . Knowledge of the hotel property management systems (Delphi.fdc). Significant experience in revenue management or a similar analytical role. Relevant degree, in business development or other relevant business field, from an academic institution (CMP, CPCE). Quality. Dependability. Customer Focus. Adaptability.