Job Description
The ability to work a full shift (8 hours) walking/standing with or without reasonable accommodations. Previous banquet server/captain experience. A Banquet Captain is responsible for overseeing the set-up and clean-up of food and beverage during banquet functions in the hotel's continuing effort to deliver outstanding guest service and financial profitability. As a Banquet Captain, you would be responsible for overseeing the set-up and clean-up of food and beverage during banquet functions in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards. Supervise food and beverage service throughout banquet functions to ensure quality service and product quality. Assist with the planning, organizing and execution of all banquet functions including, but not limited to, breakfast, coffee breaks, luncheons, dinners, cocktail receptions, galas, etc. Greet and welcome client representative and guests, responding to requests in a timely, friendly and efficient manner. Participate in and lead department meetings. Process banquet checks accurately and efficiently for payment. Ensure guest satisfaction throughout the meal service. Serve alcoholic/non-alcoholic beverages in accordance with federal, state, local and company regulations. Quality. Dependability. Customer Focus. Adaptability.
希尔顿集团旗下拥有22个卓越酒店品牌,在全球126个国家和地区拥有7500多家酒店和120多万间客房,酒店致力于实现“让世界充满阳光和温暖,让宾客感受到“热情好客’”的创始愿景。通过客户忠诚度计划“希尔顿荣誉客会”,超1.8亿会员可享积分兑换住宿。