Job Description
Shift: Various – must be available to work weekdays and weekends as needed. As the Revenue Manager, you will supply critical analysis on the effect of short-range decisions effecting occupancy, average rate and rooms profit goals within the current 53-week (Netrez/OnQ PMS) period. Analysis of city events and activities and to project the effect of opportunities they create. Monitor competitive analysis. Specifically, you would be responsible for performing the following tasks to the highest standards. Manage and maintain group and transient inventory controls. Daily review and implementation of room accommodation and rate inventory controls in Netrez / OnQ PMS and OnQ RMS. Includes weekly implementation of roll-in controls. Ensure group inventory and cut-off dates are managed according to demand. Implement all blackout dates in Netrez / OnQ and review monthly to determine if adjustments are needed. Work with Director of Front Office to ensure that sellout strategies are in place, and OnQ PMS / Netrez are balanced daily. Ensure OnQ FMS and General Ledger are balanced daily as it relates to past actuals. Develop, monitor and adjust sales and pricing strategies. Conduct a weekly Revenue Management Meeting where the appropriate booking period is evaluated for proper rate and availability control. Provide a synopsis of results vs. decision from the previous week and lead discussion on future issues such as booking pace, pricing strategies, marketing opportunities and the competitive environment. Daily review of Delphi/DMPE reports: GRC, Backlog Report (monthly), Daily Transaction reports and Overrides report. Address concerns and action plans with Director of Sales. Develop annual transient pricing. Ensure pricing is consistent in all distribution channels (Netrez/OnQ PMS, GDS, Internet). Provide critical analysis of strategies, room statistics and demand factors. Conduct displacement analysis of group business, as needed, to determine impact potential business will have on RevPAR. Review all tentative and definite group bookings, to ensure that they support implemented strategies. Complete weekly booking pace reports and analysis on pace, recommending strategy changes when needed. Analyze past and present trends and make recommendations for future strategies. Prepare all Weekly, Monthly, Rolling Forecasts and Annual Budget using OnQ RMS, Excel, OnQ FMS, Delphi/DMPE, and Netrez/OnQ PMS. Competitive and Demand Analysis. Review all competitive shops on a consistent basis (at least once per week) and identify selling strategies and market trends. Review Demand calendars, convention calendars and city event calendars to keep abreast of all demand generators. Maintain historical data on events and performance on any promotions during these demand-generating events. Quality. Dependability. Customer Focus. Adaptability.
希尔顿集团旗下拥有22个卓越酒店品牌,在全球126个国家和地区拥有7500多家酒店和120多万间客房,酒店致力于实现“让世界充满阳光和温暖,让宾客感受到“热情好客’”的创始愿景。通过客户忠诚度计划“希尔顿荣誉客会”,超1.8亿会员可享积分兑换住宿。