Job Description
As a Food and Beverage Cashier, you would be responsible for totaling and processing guest food and beverage purchases in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards. Greet and acknowledge guests upon check-out from dining outlet. Accurately total, process and collect payments from guests to include, but not limited to, using the point-of-sale system, handling money, processing credit and debit cards, making change and processing gift certificates and cards. Ascertain guest satisfaction and work to resolve any guest issues or concerns, enlisting the assistance of a supervisor, if necessary. Respond to guest inquiries and requests in a timely, friendly and efficient manner. Quality . Dependability . Customer Focus . Adaptability .
希尔顿集团旗下拥有22个卓越酒店品牌,在全球126个国家和地区拥有7500多家酒店和120多万间客房,酒店致力于实现“让世界充满阳光和温暖,让宾客感受到“热情好客’”的创始愿景。通过客户忠诚度计划“希尔顿荣誉客会”,超1.8亿会员可享积分兑换住宿。