Job Description
A Driver provides a transportation service to Guests and visitors as requested, where safety, cleanliness, and superior customer service are always priorities. As a Driver, you will provide transportation services to Guests and visitors as requested, ensuring safety, cleanliness, and superior customer service are always included. A Driver contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards. Welcome Guests on arrival and assist with their luggage. Maintain frequent contact with regular Guests and visitors. Provide a driving service to Guests, as required. Maintain clean and safe hotel vehicles. Stay current on all hotel services, VIP requirements, and special events. Demonstrate a current knowledge of external locations, attractions, and landmarks in the vicinity. Comply with all hotel security, fire regulations, and Health and Safety procedures. Maintain confidentiality regarding guest identities, movements, and hotel operations. Maintain accurate vehicle logs and incident reports when required. Respond promptly to security calls involving guests, staff, or property, ensuring rapid and calm resolution. Project a professional manner with an emphasis on hospitality and guest service. Report any defects, damages, or safety concerns immediately. Assist in monitoring and securing hotel perimeter areas, including entrances, service roads, and car parks. Drivers serving Hilton brands are always working on behalf of our Guests and working with other Team Members. A minimum of 2 years of previous experience working as a driver, preferably in the hotel, leisure, or retail sector. Impeccable personal presentation with good communication skills. Calm, courteous, and discreet. Possession of a clean driving license/record. Excellent communication skills. Good organisational skills.
希尔顿集团旗下拥有22个卓越酒店品牌,在全球126个国家和地区拥有7500多家酒店和120多万间客房,酒店致力于实现“让世界充满阳光和温暖,让宾客感受到“热情好客’”的创始愿景。通过客户忠诚度计划“希尔顿荣誉客会”,超1.8亿会员可享积分兑换住宿。