Revenue Specialist (Project), RMCC APAC

Negotiable
Experience
Unlimited
Job Type
Full Time
Location
China, ShanghaiShi
Job Description
The Revenue Specialist, RMCC APAC maximizes revenue, market share and profits for multiple hotels through the strategic coordination of revenue management processes and procedures. This role will also support and execute projects that drive revenue, efficiency and operational excellence. The Revenue Specialist works with stakeholders from across the organization to ensure the successful delivery of project goals. As the Revenue Specialist, RMCC APAC, you will be responsible for performing the following tasks to the highest standards. Execute hands-on implementation of projects that drive revenue, efficiency, and operational excellence. Set and monitor success metrics to track impact, efficiency gains, and operation improvements in real time. Identify underperforming areas, troubleshoot root causes, and implement fixes without delay. Meet deadlines without compromising quality and collaborate with teams to unlock progress and keep projects on track. Ensure that sales and pricing strategies are based on sound commercial judgement through effective analysis and reporting. Ensure professional and efficient utilization of all systems, in line with the company best practices and standard operating procedures. Ensure effective information gathering and analysis are conducted to identify and maximize opportunities and minimize any risks. Ensure that relevant hotel and above-hotel commercial team members are actively engaged in revenue decisions by maintaining regular communication to effectively implement, drive and review optimal strategies and controls. Integrate with other functions to ensure we exceed customers’, owners’ and shareholders’ expectations. Project Execution. Ensure project is delivered with the utmost efficiency, attention to details and operational excellence. Execute and maintain a standardized project workflow. Monitor project timelines, risks, and deliverables to ensure on-time completion. Support to prepare the project training plan, including (and not limited to) hotel facing training documentation, and internal process related training. Leverage automation tools and solutions to improve the working efficiency. Support projects focused on revenue growth and sales process optimization. Retain flexibility to ensure optimal project delivery. Revenue Management. Inventory & Pricing. Proactively review and implement room accommodation and rate inventory controls via IDeaS V5i and R&I daily. Ensure group inventory and blackout dates align with demand and contracts. Maintain rate parity across all distribution channels. Strategy & Analysis. Develop and refine pricing strategies based on market trends and competitive analysis. Conduct weekly business reviews to evaluate performance and adjust tactics. Analyze data to identify revenue opportunities and risks. Maintain regular communication with commercial teams to align on revenue strategies. Forecasting & Reporting. Prepare monthly, quarterly forecasts and budgets using appropriate systems and tools. Perform IDeaS V5i forecast validation process on a regular basis to identify changes in trends and opportunities to enhance IDeaS forecasts. Driving Commercial Performance. Drive incremental EBITDA, RevPar and Fair Market Share performance. Responsible for delivering KPIs and performance with focus (and not limited to) room type supplements, peak nights, house overbooking and forecast accuracy. Ensure any holiday cover commitments are managed as per standards. Bachelor’s degree or higher. § Practical experience in hotel revenue management, asset management, or feasibility. Hands-on project execution and solid knowledge of project management frameworks. Strong interpersonal skills to engage with relevant stakeholders in global, regional and hotel teams. Able to set and maintain minimum standards. Able to analyze data and identify significant trends. Self-motivated and competitive. Able to work accurately and effectively under pressure. Good personal presentation. Warm personality and possess team spirit. Clear verbal/written English proficiency for cross-functional and regional collaboration. Proactive: Identifies underperforming areas and implements fixes swiftly. Detail-Oriented: Ensures accuracy in data, reporting, and compliance (e.g., rate parity, system configurations). Team-Focused: Collaborative spirit to align strategies with commercial teams and exceed KPIs (RevPAR, EBITDA).
希尔顿集团旗下拥有22个卓越酒店品牌,在全球126个国家和地区拥有7500多家酒店和120多万间客房,酒店致力于实现“让世界充满阳光和温暖,让宾客感受到“热情好客’”的创始愿景。通过客户忠诚度计划“希尔顿荣誉客会”,超1.8亿会员可享积分兑换住宿。