Residential Attaché Manager (Temporary) - Waldorf Astoria New York

Shift: Various – must be available weekdays, weekends, and holidays. The ideal candidate will have the ability to receive or be currently in receipt of an S-95 Certificate of Fitness. A preferred asset is also prior Luxury Residential Experience . As a Residential Attaché Manager, you would be responsible for managing the residential services operations in the Waldorf Astoria New York residential component in its continuing effort to deliver outstanding service. Manage all Residential Service operations to include, but not limited to department management, policy and procedure implementation and enforcement and meeting participation and facilitation. Oversee daily operations . Manage administrative projects and ensure adherence to established quality standards. Monitor and develop team member performance to include, but not limited to, providing supervision, scheduling, conducting counseling and evaluations and delivering recognition and reward. Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly. Specifically, you would be responsible for performing the following tasks to the highest standards. Recruit, interview and train team members. Quality. Dependability. Customer Focus. Adaptability.