Administrative Executive, Business Development (Hilton Singapore Orchard)

The Administrative Executive for Business Development coordinates negotiation processes, Letters of Agreement, secretarial backup, hotel inspections or any other specific projects as assigned, under the general guidance and supervision of the Catering Sales Manager and the Events Servicing Manager. Handle incoming and outgoing correspondence of designated Sales Managers. Responsible for assisting the managers in typing / filing correspondence such as proposals, Letters of Agreement, banquet event orders, group resumes, thank you letters, post event summaries, etc. Update the group chart and prepare relevant reports. As the Administrative Executive for Business Development, you will be responsible for performing the following tasks to the highest standards. Handle photocopying and distribution of all correspondence such as memos, banquet event orders, Letters of Agreement, resumes, etc. to concerned departments. Maintain a proper filing and trace system for the department. Responsible for maintaining the general tidiness of the department and ensuring sufficient stock of stationery and other office supplies. Be aware of event details related to the accounts of designated Sales Managers. Assist the Sales Managers in liaising with other departments for information (e.g. liaise with Banquet operations for floor plans and equipment / liaise with the Chef for special menus, etc.). Maintain a good understanding of clients serviced by designated Sales Managers. Handle all enquiries and provide initial suggestions on sales enquiries. Handle guests’ requests independently by supplying information, contacting concerned departments to assist in guests’ requests and needs. Conduct site inspections if required. Responsible for sending out the post-event critique forms with thank you letters at the end of each event. Assist in ad-hoc projects as assigned by the supervising Sales Managers and / or Director, GM&E / Assistant Director, GM&E. Maintain the highest standard of professionalism, ethics and attitude towards clients and colleagues. Always ensure that a hospitable service atmosphere is projected at all times in the hospitality business. An Administrative Executive, Business Development serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. University graduate. Minimum 1 year of experience in a similar capacity with international chain hotels. Good communication and interpersonal skills. Good team player. Able to work under pressure and deal with stressful situations during busy periods. Familiar with the local market and good at marketing trend analysis.