Job Description
Handle guest feedback, complaints, and special requests with professionalism and discretion. Leadership & Culture. Provide recognition and guidance to maintain high morale and productivity. Administration. Financial & Cost Control. Guest & Team Experience. Support team wellbeing and contribute to a collaborative workplace culture. Support emergency response procedures and risk management protocols. Undertake additional responsibilities as assigned by management. Strong leadership skills with experience in banquet or large-scale event operations. Ability to manage guest expectations and resolve concerns professionally. Strong financial awareness and ability to support cost control initiatives. Excellent communication, organisational, and team development skills.
希尔顿集团旗下拥有22个卓越酒店品牌,在全球126个国家和地区拥有7500多家酒店和120多万间客房,酒店致力于实现“让世界充满阳光和温暖,让宾客感受到“热情好客’”的创始愿景。通过客户忠诚度计划“希尔顿荣誉客会”,超1.8亿会员可享积分兑换住宿。