Job Description
A Restaurant Supervisor is responsible for assisting management in the direction and administration of a restaurant in the hotel's continuing effort to deliver outstanding guest service and financial profitability. A Restaurant Supervisor will be responsible for assisting management in the direction and administration of a restaurant in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you will be responsible for performing the following tasks to the highest standards. Supervise, support, schedule, assign daily work, inform and train team members in all restaurant activities and operations. Monitor, observe and assist in evaluating team member performance. Support and assist team members in handling guest inquiries and requests and in resolving guest complaints. Ensure compliance with health, safety, sanitation and alcohol awareness standards. Manage and monitor product quality and service and satisfaction trends, evaluate and address issues and make improvements accordingly. Assist in monitoring inventory and inventory control. A Restaurant Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. Food and Beverage experience. Able to meet financial targets. Ability to comply with all Food and Beverage brand standards. Ability to work under pressure. Willingness to develop team members and self. Flexibility to respond to a range of different work situations. Passion for delivering exceptional levels of guest service.
希尔顿集团旗下拥有22个卓越酒店品牌,在全球126个国家和地区拥有7500多家酒店和120多万间客房,酒店致力于实现“让世界充满阳光和温暖,让宾客感受到“热情好客’”的创始愿景。通过客户忠诚度计划“希尔顿荣誉客会”,超1.8亿会员可享积分兑换住宿。