Job Description
The Houseman is responsible for ordering, storing and issuing housekeeping items, with a strict control of all items in line with Hilton and the hotel policies and procedures. As the Houseman, you will be responsible for performing the following tasks to the highest standards. Maintain par stock in the housekeeping store and ensure that required supplies are available to all floors. Check requisitions against the supplies in the pantry for accuracy. Report to the Executive Housekeeper differences in quantity or quality of received items, and shortage of supplies. Keep track and update all records of goods received and issued accordingly. Keep an accurate record of the monthly consumption of supplies and store inventory, submitting reports to the Executive Housekeeper with the final figures at the beginning of each month. Check minibar store for any discrepancies and be responsible for the issuance and inventory of minibar items. Conduct daily inventory of the minibar store and operating equipment, raising requisitions for minibar stock and guest supplies. Submit inventories / reports to the Executive Housekeeper at the beginning of each month. Liaise closely with Floor Supervisors and Room Attendants on daily consumption, general store issuance and collection. Ensure that the storeroom is well arranged and cleaned. Check the storeroom daily and hand over keys before signing out for the day. Offer all possible assistance to guests and respond to guests’ requests. Maintain all equipment in good working condition. Keep linen room neat and orderly. Maintain a clean work area, good working relationships with team members and all other departments. Report maintenance issues promptly to Engineering. Adhere to hotel cleaning and maintenance programs. Adhere to the hotel’s policies and procedures, Hilton’s code of business conduct, the hotel’s team member handbook, security and emergency policies and procedures. Carry out any other reasonable duties and responsibilities as assigned. A Houseman serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. High School and skills training school graduate. 1-2 years of experience in similar capacity with international chain hotels . Basic English level to meet business needs. Good knowledge of Housekeeping’s daily operation and cost control. Knowledgeable of chemical usage for cleaning.
希尔顿集团旗下拥有22个卓越酒店品牌,在全球126个国家和地区拥有7500多家酒店和120多万间客房,酒店致力于实现“让世界充满阳光和温暖,让宾客感受到“热情好客’”的创始愿景。通过客户忠诚度计划“希尔顿荣誉客会”,超1.8亿会员可享积分兑换住宿。