Assistant Night Manager

Benefits. An Assistant Night Manager assists in the night-hour supervision of the Front Office Team to ensure Team Members are prepared and well-informed to deliver Guests an exceptional experience from check-in through check-out. Help oversee the entire Front Office operation to maintain high standards. Serve as a point of contact for regular and VIP Guests. Complete Night Audit duties. Maximise room occupancy at best rates and use up-selling techniques to promote hotel services and facilities. Understand and demonstrate correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy. Represent the Hotel Manager and other senior managers in their absence, taking full responsibility of the hotel. Manage, record and promptly resolve issues or emergencies that arise. Demonstrate current knowledge of hotel products, services, pricing and policies, as well as knowledge of the local area. Someone who ….has previous experience in a luxury property . is Motivated to Create Memorable Experiences for Every Guest, Every time. Has a Luxury Mind set –To our team this is Anticipating our Guests Needs and Personalizing their Experience . Is a Team Player – Collaborative, Flexible, Fun and Dynamic .