Sales Manager - Franchise

Responsible for learning the hotel brand and strategy . Drive customer loyalty in order to grow share of the account by delivering service excellence throughout each customer experience . Identifies and solicits new accounts from telemarketing, appointments, site tours, cold calls, and inquiries via email, phone, and in person interactions . Provides advice to clients on all aspects of hotel facilities and services when proposing and contacting groups and events . Establishes client base of organizations, associations, and corporate businesses through direct sales efforts to secure business for the hotel . Negotiates food and beverage, function space, room rates, and hotel services that meet or exceed hotel revenue goals . Achieve all predetermined sales goals for revenue and sales activity . Negotiate contracts according to company standards . Ensure all pertinent aspects of solicitation, closing, and customer communications are complete and documented . Conducts tours of the hotel and banquet facilities; entertains qualified potential clients in accordance with company and property policies and procedures . Provide prompt and accurate responses to all client requests for proposals and information . Consistently meet or exceed sales goals including predetermined revenue and sales activity . Monitors local competitors and compares their operation with his/her operation . Completes daily/weekly/monthly reports as directed by the DOS/GM . Participate in Quarterly/Annual Business and Marketing Plans, assist with budget process . Perform various other duties as assigned to meet business objectives . Outgoing personality . Always maintains a professional image through appearance and dress . Ability to work collaboratively with hotel service team in providing exceptional customer service . Clear, concise written and verbal communication skills . Demonstrate ability to achieve sales goals . Proactive sales approach; assertive and fast paced, driven to succeed . Understands need time strategy as developed by Revenue Management . Must have flexible work hours that may include evenings, weekends, and holidays . Minimum of High School education, post-high school education preferred . Minimum of two (2) years in hotel service role or sales experience preferred. Excellent time management skills .