Cluster Groups, Conference and Events Coordinator - Part-time

Personal Development programmes designed to support you at every step of your career. As Cluster GCE Co-ordinator, you will provide administrational controls and processes for the hotel including, but not limited to, commission handlings, billing, purchase orders, reporting, auditing, ecommerce activities and administrative tasks. Ensure strong financial management and maintain robust controls for Commission Processes. Liaise with the C&E Sales and Reservation teams to monitor and control the accuracy of data recorded in Delphi. Delphi reports – as directed by GCE Director or Cluster Commercial Director. Ensure Property Management System is current and accurate for Commissionable Rates. Prepare Month end accruals for the accurate provision of Unpaid Commission. Deal with all incoming enquiries and correspondences of from clients, guests, companies and/or agents in regards to their billing/commission, whilst following established company and hotel policies. Office Stationary tracking and ordering. Look after various audit administrations, such as QA, Health & Safety, etc. Birchstreet Handling (e.g. Purchase Orders). Client Giveaway Items & Merchandise Handling (e.g. ordering stock, liaising with relevant departments, updating tracker). Maintain a high level of product knowledge about the hotel and local area. Have a sound administration background with basic skills in Word, Excel, Outlook and PowerPoint. Have good organisational skills.