General Manager - Waldorf Astoria Osaka

You will lead a team of executives, inspiring a culture of excellence, financial stewardship, and a guest experience that embodies our brand’s promise. You champion commercial performance by driving revenue growth and exceeding key performance indicators. Through close collaboration with Sales and Marketing, you shape strategies that are both brand-aligned and opportunity-driven, staying ahead of market trends and guest expectations. Your eye for detail and passion for hospitality elevate every aspect of the guest journey. You lead with intent, ensuring experiences are elevated and emotionally resonant. Financially astute, you manage budgets with precision and adapt to evolving conditions with agility. You ensure compliance with quality and brand standards, while proactively implementing initiatives that enhance guest satisfaction and protect our reputation. You serve as key liaison with hotel ownership, building trust through transparency, consistency and strategic communication. You advocate for the long-term value of the property, ensuring it remains a refined haven for guests and a strong investment for owners. Above all, you are a visionary leader. Proven luxury General Manager experience in key city locations . Successful track record of driving commercial returns with proven ability to outperform competitor set. Demonstrated ability to translate brand into experiences for guests and team members. Solid grasp of financial management principles and experience in budgeting and forecasting. Outstanding communication, negotiation skills and stakeholder management expertise. Leadership expertise and development, including exceptional levels of team member engagement with a strong understanding and appreciation for Japanese culture . Prior Japan working experience is an added advantage. As General Manager, your role is to bring these pillars to life across every touchpoint, guiding your team to deliver on our brand’s promise of excellence.