Job Description
A Catering Sales Manager with Conrad Hotels and Resorts manages the Catering Sales operations to actively convert customer enquiries into confirmed sales. As a Catering Sales Manager, you will manage all aspects of Catering Sales operations including the sales of wedding & social banquets. The Catering Sales Manager will interact frequently with customers and Guests to learn about their needs and develop relationships from which to earn repeat and expanded business. Specifically, you will be responsible for performing the following tasks to the highest standards. - Maximise all Social and Wedding events revenue opportunities. - Review business plans, identify gaps and ensure proactive efforts to fill capacity and meet set targets. - Contribute to the selling strategy of the hotel, and manage the departments adherence to achieving that strategy. - Understand the competitive marketplace and implement approaches to ensure the hotel stays ahead in the local market. - Maximize all function venues within the hotel and develop outside catering opportunities through revenue generation activities. - Work closely with F&B Operations & Kitchen team in order to look for new opportunities and ensuring that service standards are delivered or curating new menus as and when required. - Ensure that Delphi standards are adhered by keying in accurate data into the system. - Cross-sell F&B outlets where the opportunity arises. - Organize hotel promotional activities. - Performs other duties and responsibilities as assigned or required by the management. A Catering Sales Manager, serving Hilton Worldwide Brand hotels and vacations, is always working on behalf of our Guests and working with other Team Members. Strong analytical skills to understand key business indicators and competitive trends and develop approaches to these challenges. - Experience in social & wedding sales. - Excellent selling capability. - Excellent organisational and planning skills. - Accountable and resilient. - Ability to work under pressure. - Flexibility to respond to a range of different work situations. Knowledge of the hotel property management systems. -
希尔顿集团旗下拥有22个卓越酒店品牌,在全球126个国家和地区拥有7500多家酒店和120多万间客房,酒店致力于实现“让世界充满阳光和温暖,让宾客感受到“热情好客’”的创始愿景。通过客户忠诚度计划“希尔顿荣誉客会”,超1.8亿会员可享积分兑换住宿。