Front Desk Clerk

Health Insurance or Private Pension after 6 months of service. As a Front Desk Clerk, specifically, you would be responsible for performing the following tasks to the highest standards. To provide consistent and superior service, and maintain high service standards. To treat the guest in the best way from Welcoming the guest to farewell. To ensure the organization and work flow that would enable Reception, Guest Service Centre and Concierge to work in coordination with minimum errors. To ensure that the data received from the guest and entered into the Information systems are full and free of any error; ensure the data is updated. To be fully knowledgeable to be able to provide continuous and eternal guest satisfaction. To ensure attendance to internal trainings and meetings. To provide maximum guest satisfaction and profitability on room sales. To fully perform the Welcome and Farewell of the guestsTo inform guests about the hotel. To take over the shift and consider the volume of business for adjustments. To be able to use ONQ system, to set the bills at the end work shift. To be knowledgeable on how to use technical equipment. Adapt quickly to different situations. Excellent command of written and spoken Turkish & English. Exude bags of energy and enthusiasm in working as part of a team. Strong problem solving skills, including ability to effectively address any issue in collaboration with others as appropriate. Strong communication and negotiation skills (all levels of management and external customers).