Beverage Manager - Hilton Anatole

In this role, you will assist in the execution of our restaurant outlets and managing our team. Have previous experience in a mid-high volume hotel operation . Have proven success of consistently executing a high-quality service in a professional atmosphere. Have a detail-oriented approach to your work, with a passion for mentoring and developing a team. Have a well-rounded background in beverage, restaurants, and upscale dining with a keen eye for details and exceptional organizational skills. As a Beverage Manager, you would be responsible for directing and administering sales of beverages in all outlets (restaurants, lounges, etc.) of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards. Manage all beverage operations to include, but not limited to, guest service standards and initiatives, product quality, cost controls and overall profitability, marketing initiatives, systems use and management, budgeting and forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitation. Monitor and develop team member performance to include, but not limited to, providing supervision, scheduling, conducting counselling and evaluations and delivering recognition and reward. Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly. Respond to guest inquiries and requests and resolve guest concerns in a timely, friendly and efficient manner. Ensure compliance with health, safety, sanitation and alcohol awareness standards. Initiate and implement up-selling techniques to promote beverage sales and services and to maximize overall revenue. Recruit, interview and train team members. Quality. Dependability. Customer Focus. Adaptability.