F45 Sales & Studio Coordinator- Hilton Austin

A Club Fitness Coordinator is responsible for all Front Desk systems and studio branding practices/processes are adhered to company guidelines, including member check-in, telephone inquiries, payment handling, and customer care calls. Ensure all Front Desk systems and studio branding practices/processes are adhered to company guidelines, including member check-in, telephone inquiries, payment handling, and customer care calls. Sales & Member Experience. Generate and follow up on leads through calls, texts, email, and in person outreach. Conduct studio tours and explain membership options. Convert trials and prospects into memberships. Build strong relationships with members to improve retention and engagement. Assist with local marketing initiatives, events, partnerships, and social media content. Maintain accurate member and prospect information in CRM systems. Support achievement of monthly sales and membership goals. Open and/or close the studio as scheduled. Ensure the studio is clean, organized, and operating efficiently. Manage class bookings, waitlists, and member inquiries. Assist with inventory, retail displays, and operational tasks. Provide exceptional customer service both in person and digitally. Help foster a positive, motivating, and inclusive studio culture. Coach a small number of F45 group fitness classes each week. Deliver safe, high-energy, and engaging workouts. Demonstrate exercises and provide modifications when needed. Motivate members and ensure proper form and technique. Support member accountability and fitness progress. Specifically, you would be responsible for performing the following tasks to the highest standards. Quality . Dependability . Customer Focus . Adaptability .