Housekeeping Team Leader

You will support the Housekeeping Department by ensuring the upkeep and cleanliness of the entire hotel to deliver an excellent stay experience for all our guests. This is a physical role for someone who enjoys hardworking, has an eye for detail, a positive attitude and the ability to lead teams. Allocate work duties to Team Members. Perform routine inspections of all check out rooms and spot checks of all occupied rooms. Report and follow up on any maintenance defects or other issues. Inspect, routinely, service areas, storerooms and corridors. Schedule and supervise deep cleaning and any other projects. Manage and train Room Attendants and other Team Members to ensure their performance is to the standards required. Manage, efficiently, stock control and the maintenance of equipment. Provide excellent Guest service, including VIP and other special requirements. Ensure the adherence to hotel brand standards at all times. 1+ year experience as a Housekeeping Team Lead or Self Checker in a 5-star hotel environment. Proficiency with computers, Excel, Word, ONQ. Experience with allocations. Knowledge of chemicals and ability to train team member on their product knowledge. A friendly and outgoing personality with a proactive, can do approach. Well organised and attention to detail. Flexible availability with working in weekends and during holidays. Laundered dry cleaning services.