Job Description
A Blue Coat (Events and Banquet Host) is responsible for assisting with set-ups and seating as well as managing queries to deliver an excellent Guest and Member experience while contributing to meeting departmental targets. As a Blue Coat (Events and Banquet Host), you are responsible for assisting with set-ups and seating as well as managing queries to deliver an excellent Guest and Member experience. A Blue Coat (Conference and Banquet Host) will also be required to contribute to reaching departmental targets. Specifically, you will be responsible for performing the following tasks to the highest standards. Welcome guests in a polite and friendly manner. Coordinate seating for customers. Manage Conference and Banquet set-ups. Ensure guests are billed accurately. Follow cash handling procedures. Manage guest queries in a timely and efficient manner. Comply with company brand standards. Strive to achieve departmental targets as part of the team. Ensure cleanliness of work areas. Comply with hotel security, fire regulations and all health and safety legislation. Comply with local licensing laws. Assist other departments wherever necessary and maintain good working relationships. Be environmentally aware. Positive attitude. Good communication skills. Committed to delivering high levels of customer service. Flexibility to respond to a range of different work situations. Ability to work on your own or in teams. Food and Beverage and/or industry experience. Knowledge of Food Hygiene Regulations.
希尔顿集团旗下拥有22个卓越酒店品牌,在全球126个国家和地区拥有7500多家酒店和120多万间客房,酒店致力于实现“让世界充满阳光和温暖,让宾客感受到“热情好客’”的创始愿景。通过客户忠诚度计划“希尔顿荣誉客会”,超1.8亿会员可享积分兑换住宿。