Specialist Sales Support Gov

This is your chance to be part of a Sales Support Team that coordinates the administrative, rate-loading and auditing efforts and processes of Hilton Sales' and hotel teams. As a Specialist, you will bring your technical and organizational skills to a hospitality company with an award-winning culture. Reporting to the manager, you will play a key role on the Sales Support team by supporting rate loading & audit initiatives, improving efficiency, establishing and maintaining governance to maximize performance and achieve results. You will collaborate across many management levels throughout the Sales, Hotel and Supports teams. Manage rate loading requirements for our Central Reservation and Global Distribution Systems. Provide support to partners by accurately capturing requests and advising on appropriate next steps. Be the initial contact for relevant stakeholders for Bookability & System user/technical issues. Manage your own mailbox and workflow and monitor progress to ensure any service level agreements are met. Deliver best‑practice guidance on products and services to address opportunities within your respective remit. Support a variety of administrative tasks and contribute to assigned projects as needed. How you'll collaborate with others. Recommend and support process improvements while maintaining documentation for internal and external customers. Participate in recurring team meetings, cross‑functional initiatives, and sales‑partner engagements. Partner with Commercial and IT teams to support sales system testing, enhancements, and continuous improvement efforts. Support data cleanup initiatives, quality checks, and audits to ensure the accuracy and integrity of information across sales systems and processes. Contribute to the achievement of annual departmental objectives and key initiatives. Identify opportunities to reduce inefficiencies, address team pain points, and support a sustainable work/life balance for yourself and your colleagues. Experience in a fast-paced administrative or support role. Microsoft excel (can maintain complex spreadsheets). Experience to hospitality, travel, sales systems, project coordination, customer service, or sales functions. Familiarity with sales support systems is helpful (e.g., Salesforce, Cvent, OnQ SM, OnQ R&I). Ability to work a hybrid schedule. Travel up to 20%. Experience in the travel and hospitality industry. Experience in administrative, customer service, sales support, or related roles. Knowledge of GDS (Global Distribution Systems). Working knowledge of Salesforce, Cvent, OnQ SM, and OnQ R&I. What will it be like to work for Hilton?