Job Description
Must have 1 year or more experience working in security. At least two (2) years of customer service experience is required; preferably within hospitality. Candidates must be able to communicate fluently in English both verbally and in writing. Ability to work a flexible schedule that includes weekdays, weeknights, weekends, overnights, and holidays. Schedule: Availability from 11pm-7am required. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more). As a Security Officer, you would be responsible for ensuring the safety of guests and team members and the security of the hotel and property in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards. Respond to emergency situations including, but not limited to, safety hazards, fires, medical emergencies and threats to life and/or property. Promote safe work practices. Initiates preliminary investigations into incidents, as needed. Writes reports and ensures accuracy of necessary documentation, as needed. Respond to guest inquiries and requests and resolve guest issues in a timely, friendly and efficient manner. Quality. Dependability. Customer Focus. Adaptability.
希尔顿集团旗下拥有22个卓越酒店品牌,在全球126个国家和地区拥有7500多家酒店和120多万间客房,酒店致力于实现“让世界充满阳光和温暖,让宾客感受到“热情好客’”的创始愿景。通过客户忠诚度计划“希尔顿荣誉客会”,超1.8亿会员可享积分兑换住宿。