Club Signia Supervisor - Signia by Hilton Diplomat Beach Resort

The ideal candidate has open availability with prior lead/supervisory experience in hospitality. Prior food and beverage experience is a plus. Seeking someone to help create an elevated experience and oversee a team of 3-5 people. A Club Signia Supervisor is responsible for assisting the Restaurant Manager with the management, direction and organization of restaurant operations to maintain high standards of food and beverage quality, service and marketing to maximize profits through outstanding customer service. Specifically, you would be responsible for performing the following tasks to the highest standards. Trains, supervises, counsels, and participates in the evaluation of restaurant staff employees for the efficient operation of the restaurant. Directs staff in their work assignments. Responsible for ensuring that restaurant complies with sanitation and safety standards for Guests and employees. Responsible for ensuring that all equipment is in working order. Visually inspects and takes corrective action to ensure that facilities in restaurant look appealing and attractive to guests. Provides guidance for improvement and implements Necessary adjustments. Oversees work orders to ensure repairs and maintenance of facility are completed on a timely basis. Manages and monitors product quality and guest satisfaction in restaurant. Responsible for ensuring that food quality is consistent, appealing, and prepared to guest specifications. Moves throughout facility and kitchen areas to visually monitor and take corrective action to ensure food quality and service standards are met. Verifies temperatures, judges appearance and taste of products, and checks preparation methods to determine quality. Provides guidance for improvement and implements necessary adjustments. Interacts with guests to obtain feedback on quality of service and food in outlet. Investigates and resolves guest complaints in a timely manner. Documents inventory forecast usage and monitors supply so that restaurants are stocked with linen, glassware, silverware, china, condiments and other items necessary to provide appropriate customer service. Oversees set up of dining and service areas. Responsible for ensuring compliance with all policies and procedures that relate to the restaurant as well as all local, state and federal laws and regulations. Regular attendance in conformance with the standards, which may be established by Hilton from time to time, is essential to the successful performance of this position. Quality. Dependability. Customer Focus. Adaptability.