Front Desk Agents

A Front Desk Agent takes great care of our guests during the check-in and check-out process. Availability must include weekends and holidays. A clean driving record is required, due to the need to potentially drive our airport shuttle. Specifically, you would be responsible for performing the following tasks to the highest standards. Assist Front Office leadership with the checking in and checking out of guests. Respond to guest inquiries and in a timely, friendly, and efficient manner. Provide driving and/or walking directions to guests to local destinations. Ensure a high level of product knowledge of the hotel, including, but not limited to, directions, hours of outlet operation, hotel services, hotel events, and local and community events and attractions. Assist fellow team members and other departments wherever necessary to maintain positive working relationships. Provide or obtain accurate information. Quality. Dependability. Customer Focus. Adaptability.