Senior Catering Sales Manager - Hilton Vancouver Washington

Minimum of three (3) years of experience in catering and events, specifically within a hotel setting. Proven ability to manage the end-to-end event lifecycle, from initial client pitches and proposal development through to contract finalization and execution. Demonstrated ability to build and maintain strong, long-term relationships, with a particular emphasis on working with non-profit organizations. Ability to manage a sales pipeline and close deals, contributing to overall revenue targets. Proven experience in managing and executing events for up to 1,000 attendees, ensuring seamless operations. Strong communication skills, both written and verbal, essential for client interactions and internal coordination. Flexible and adaptable with schedule to meet the dynamic needs of the business, including potential evening and weekend work. Exceptional interpersonal skills with the ability to connect with clients and colleagues on a personal level. Working knowledge or experience with Delphi or a similar property sales management system. Strong communication skills, both written and verbal, essential for client interactions and internal coordination . Shift Pattern: typically, 8:00 am – 5:00pm, with the ability to flex into other shifts including weekends or holidays based on business volume. A revenue goal of 200k USD or greater is required in order for the payout potential for that objective to be uncapped. The payout as a percentage of BEE is capped at 60% at 250% achievement if and when the revenue goal for that objective is below 200k USD for the quarter. As Senior Catering Manager, you will be responsible for the development of market segment(s) including solicitation of new customer relationships, negotiation of business through proposals and contracts to close business. Creative design of menus and events to maximize revenue and event experience. Maintain existing relationships with corporate and social accounts. Fostering all internal customer relationships to ensure consistent, high-level service throughout the contracting, pre-event, event, and post-event phases of events. Directs event logistics to affected departments and team members responsible for event execution. Serve as the primary contact and is responsible for his/her experience. May support and act on the behalf of the Director of Catering and Events. Specifically, your essential functions will be to perform the following tasks to the highest standards. To organize, plan, and prioritize your duties by developing plans and goals. Timely communication to internal and external clients via telephone, email, written documents or in person. Create and maintain relationships with clients to set and meet client expectations and deliver on those expectations. Demonstrate knowledge of job systems, products, systems, and processes. Resolve conflicts and negotiate with others while handling complaints, settling disputes, and resolving grievances and conflicts. Selling and influencing both internal and external clients. Make decisions and solve problems by analyzing and evaluating the issues and determining the solution. Ensure high quality service by communicating and assisting others to understand the guest needs, providing direction and guidance, feedback and individual coaching when needed. Participate in customer site inspections and assist with the sales process as necessary. Other duties as necessary based on business needs. Quality. Dependability. Customer Focus. Adaptability.