Job Description
We are seeking a positive and dedicated Banquet Captain who will oversee the set-up and clean-up of food and beverage during banquet functions. This role will be responsible for ensuring that events are properly staffed and the highest level of service is delivered, in the hotel's continuing effort to deliver outstanding guest service. It requires weekend and holiday availability. Applicants must be able to perform some heavy lifting with or without reasonable accommodations. Join us to be part of a vibrant team where your management expertise will create memorable experiences for our guests! Supervise restaurant staff during shifts, ensuring smooth service flow and adherence to company standards in food presentation, customer interaction, and cleanliness. Coordinate banquet setups, manage event timelines, and oversee catering operations to deliver flawless event execution. Train new team members on food handling, POS systems, and customer service protocols to foster a skilled and motivated workforce. Monitor inventory levels for food, beverages, and supplies; implement control measures to minimize waste and optimize stock management. Handle cash transactions accurately, including cash handling procedures and POS operations, ensuring financial integrity at all times. Enforce food safety standards in compliance with health regulations; oversee proper food preparation, storage, and sanitation practices. Assist with shift management by scheduling staff efficiently, resolving customer concerns promptly, and maintaining a positive team environment. Proven experience in food service management within casual dining or fine dining environments; banquet experience is highly desirable. Strong leadership skills with experience supervising teams in fast-paced settings; capable of training and developing staff effectively. Proficiency with POS systems and a solid understanding of cash handling procedures. Knowledge of inventory control techniques and food safety regulations; ability to manage kitchen operations efficiently. Excellent customer service skills with a friendly demeanor; adept at resolving guest issues diplomatically. Ability to manage multiple priorities simultaneously while maintaining attention to detail in a hospitality setting. Dependability. Responsibilities. Quality. Customer Focus. Adaptability.
希尔顿集团旗下拥有22个卓越酒店品牌,在全球126个国家和地区拥有7500多家酒店和120多万间客房,酒店致力于实现“让世界充满阳光和温暖,让宾客感受到“热情好客’”的创始愿景。通过客户忠诚度计划“希尔顿荣誉客会”,超1.8亿会员可享积分兑换住宿。