Pool Attendant - Hilton Cabana Miami Beach Resort

The Ideal candidate holds at least 2 years within customer service. Prior Pool Attendant experience a plus! Ability to work outdoors for the entire shift. Flexibility to work the required shifts. As a Pool Attendant (Cabana Butler), you would be responsible for providing service to and for ensuring a clean, safe and fun environment for guests at the cabanas in the hotel’s continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards. Greet and escort guests to their cabanas and attend to their cabana-related needs including, but not limited to, getting fresh towels, relocating chairs and/or umbrellas, confirming registration and issuing recreational equipment, etc. Ensuring guest satisfaction throughout the cabana service and preparing and delivering special amenities (fruit, scented face cloths, etc.) Prepare and maintain the cleanliness and safety of the cabanas including, but not limited to, ensuring fully-stocked cabana amenities, cleaning ashtrays, furniture, tables and decks, conducting periodic deep cleaning. Monitor use of the cabanas and equipment and address and/or report potential hazards. Respond to guest inquiries and service issues in a timely, friendly and efficient manner. Perform additional duties, as requested. Quality. Dependability. Customer Focus. Adaptability.