Job Description
A Laundry Attendant is responsible for supporting laundry operations and providing pressing, sewing, and similar services to deliver an excellent Guest and Member experience. As a Laundry Attendant, you are responsible for supporting laundry operations and providing pressing, sewing, and other similar services to deliver an excellent Guest and Member experience. A Laundry Attendant will also be required to manage and respond to guest requests. Ensure support is provided to the laundry function when required. Complete wash cycles, folding of linen and correct storage. Manage guest requests in line with company brand standards and one call delivery deadline. Greet guests in public areas and rooms in a warm and friendly manner. Provide laundry, pressing, sewing, and other similar services to guests. Ensure soiled and damaged linen is stored in soiled bags and disposed of correctly. Maintain linen room and uniform store - Ensure floors are stocked with the correct amount of each linen items. Ensure chemicals are used and stored correctly. Report maintenance and hazard issues. A Laundry Attendant serving Hilton brands is always working on behalf of our Guests and working with other Team Members. Respond to guest requests and deliver high levels of service. Methodical and well organised. Previous laundry experience. Specifically, you will be responsible for performing the following tasks to the highest standards. Comply with hotel security, fire regulations and all health and safety legislation. Positive attitude. Good communication skills. Ability to work under pressure. Ability to work on own or in teams.
希尔顿集团旗下拥有22个卓越酒店品牌,在全球126个国家和地区拥有7500多家酒店和120多万间客房,酒店致力于实现“让世界充满阳光和温暖,让宾客感受到“热情好客’”的创始愿景。通过客户忠诚度计划“希尔顿荣誉客会”,超1.8亿会员可享积分兑换住宿。