In-Room Dining Order Taker - Waldorf Astoria Park City

Shift: Various – must have availability to work weekdays, weekends, and holidays. As an Order Taker, you would be responsible for answering telephones and taking guest food and beverage orders in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards. Answer Room Service telephones and respond to guest requests in a timely, friendly and efficient manner. Ensure knowledge of menu, including, but not limited to, restaurant promotions, specials, how menu items are prepared, etc. Take guest food and beverage orders and input orders in appropriate point-of-sale system. Reconcile check upon delivery of order including, but not limited to, verifying check totals, gratuity disbursement and managing the cash drawer and house bank in accordance with established accounting guidelines. Quality. Dependability. Customer Focus. Adaptability. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more).