Personal Assistant

As a Personal Assistant, you will ensure the seamless administration of the Executive Office, providing confidential, proactive, and highly organised support to the General Manager while upholding the highest standards of professionalism and discretion. In this role, you will act as a trusted extension of the General Manager, ensuring executive priorities are managed efficiently and with impeccable attention to detail. Your responsibilities will include performing the following duties to the highest luxury hospitality standards. Support the General Manager with all aspects of expatriate recruitment, coordinating work visa and permit applications, and maintaining confidential expatriate files including contracts, leave, and travel records. Compile, prepare, and submit management and executive reports accurately and within agreed timelines. Attend key leadership meetings, including OMM and Executive Committee meetings, recording precise minutes and overseeing accurate translation and distribution where required. Monitor Executive Office administrative standards to ensure full compliance with corporate and brand guidelines. Manage the prompt translation, circulation, and tracking of government and regulatory communications, ensuring all obligations are met. Supervise the daily activities of Executive Office secretarial support, reviewing performance standards and facilitating appropriate training or coaching where required. Coordinate special reservation and guest requests received through the Executive Office with discretion and efficiency. Undertake additional executive support duties as assigned by the General Manager. A Personal Assistant within Hilton brands demonstrates exceptional professionalism, organisational excellence, and absolute discretion while supporting senior leadership. A minimum of five years’ relevant experience, preferably within a medium to large hotel environment, with at least three years in a comparable executive support role. Strong understanding of hotel operations, corporate processes, and administrative best practice. Advanced proficiency in Microsoft Word, Excel, PowerPoint, Outlook, and standard office technologies. Excellent communication, interpersonal, and stakeholder‑management skills. A degree in Business Administration or related discipline (or equivalent professional experience). Professional certification in secretarial, executive support, or administrative disciplines.