Assistant Director of AV - (Pre Opening) Waldorf Astoria

An Assistant Director of AV is responsible for overseeing the management and performance of all AV Technical Support to deliver an excellent Guest and Member experience. As an Assistant Director of AV, you will be responsible for overseeing the management and performance of all AV Technical Support to deliver an excellent Guest and Member experience. An Assistant Director of AV will also be required to troubleshoot technical issues and provide solutions to meet guest requirements. Specifically, you will be responsible for performing the following tasks to the highest standards. Oversee the management and performance of all AV Technical Support. Meet and exceed customer expectations consistently. Set up audio, video and lighting to meet requirements. Troubleshoot technical issues, pinpoint faults, and offer remedies during events. Work closely with the Conference and Banqueting team. Comply with hotel security, fire regulations and all health and safety legislation. Knowledge of front of house equipment and property management systems. Attend appropriate training courses when required. Ensure compliance of brand standards. Assist other departments wherever necessary and maintain good working relationships. Be environmentally aware. Perform any other reasonable duties and duties assigned. An Assistant Director of AV serving Hilton brands is always working on behalf of our Guests and working with other Team Members. Knowledge and experience of computer-based programs and the installation of IT equipment. Positive attitude. Good communication skills. Committed to delivering high levels of customer service. Flexibility to respond to a range of different work situations. Ability to work on your own or in teams. Previous experience in similar role in the hotel/leisure/retail sector. Knowledge of Video Conferencing, trussing, and rigging.