Job Description
As a Housekeeping Supervisor, you will support the Housekeeping Department by ensuring the upkeep and cleanliness of the entire hotel. Specifically, a Housekeeping Supervisor will perform the following tasks to the highest standards. Allocate work duties to Team Members. Perform routine inspections of all check out rooms and spot checks of all occupied rooms. Report and follow up on any maintenance defects or other issues. Inspect, routinely, service areas, store rooms and corridors. Schedule and supervise deep cleaning and any other projects. Manage and train Room Attendants and other Team Members to ensure their performance is to the standards required. Manage, efficiently, stock control and the maintenance of equipment. Provide excellent Guest service, including VIP and other special requirements. Ensure the adherence to hotel brand standards at all times. Housekeeping Supervisors serving Hilton Brand hotels are always working on behalf of our Guests and working with other Team Members. Previous experience in a Housekeeping supervisory role. A successful track record of managing a team. Strong organizational and analytic skills. An attention to details. Strong communication skills. A passion for delivering exceptional levels of guest service. Proficiency, preferred, with computers and computer programs, including Microsoft Office.
希尔顿集团旗下拥有22个卓越酒店品牌,在全球126个国家和地区拥有7500多家酒店和120多万间客房,酒店致力于实现“让世界充满阳光和温暖,让宾客感受到“热情好客’”的创始愿景。通过客户忠诚度计划“希尔顿荣誉客会”,超1.8亿会员可享积分兑换住宿。