Wok 2 - Chynna (Chinese Restaurant)

The Wok 2 is responsible for ensuring that the relevant kitchen operates as a successful profit centre by planning, organising, directing and controlling production and administration in accordance with our defined standards. To maintain a high customer service focus by approaching your job with the customers always in mind. To have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both. To be flexible, responding quickly and postively to changing requirements including the performance of any tasks resquested of you. To maintain high team focus by showing co-operation and support to colleagues in the pursuit of team goals. To maintain a kitchen environment that promote flair, creativity and consistency in the quality of food taste and presentation. To ensure that all Food Safety System policies and guidelines are followed and implemented. Closely monitor food requirements in the outlet ensuring all incoming food items are of correct quality, quantity and are received and transported to outlets as per FSS requirements. To develop and build a solid and stable team environment and to coach and develop all subordinates. To maintain the budgeted costs without effecting the operation or set standards. To assess and monitor cleanliness on a daily basis, liaising with Chief Steward and Chief Engineer to ensure all equipment remains clean and in good working order. To assist in general food production work where required. To supervise, guide and develop chefs of a lower grade ensuring that the quality of food production remains at optimum levels. To effectively manage the performance of employees, ensuring that policies and procedures are observed and adhered to consistently. To liaise closely with Executive Chef and Executive Sous Chef, ensuring food quality and preparation techniques are of the highest standard. To closely monitor and control the daily foods merchandise, ensuring food quality and preparation techniques are of the highest standard. Food Safety and Hygiene: The implementation of the Food Safety System (FSS), to ensure that all policies and guidelines are implemented, trained, monitored and followed/. To follow, train and monitor Hiltons Fire & Safety procedures. Ensuring all Hotel policies and procedures are correctly observed and followed. To conduct regular communication meetings and training sessions to ensure that skills and knowledge remain at an optimum. Performing any additional tasks as delegated by management or guests to ensure our guests receive outstanding service. A Wok 2 serving Hilton brands is always working on behalf of our Guests and working with other Team Members. Approaches food in a creative way. Strong supervisory skills. Positive attitude. Good communication skills. Committed to delivering a high level of customer service. Excellent planning and organising skills. Willingness to learn. Ability to work a variety of shifts including weekends, days, afternoons and evenings.