MICE Account Manager - Hilton Istanbul Bomonti

A MICE Account Manager, analyses local market trends and competitor activity to generate new future business for the hotel. As MICE Account Manager, you analyse local market trends and competitor activity to generate new future business for the hotel. Specifically, you will be responsible for performing the following tasks to the highest standards. Analysis local market trends and competitor activity to identify new business leads. Develop customer accounts and travel within the local area to drive business into the hotel and to increase market/customer share in Corporate transient and group business. Negotiate room rates/packages with corporate clients. Prepare company contracts for the hotel in accordance with current business and pricing conditions. Work within current business strategies and recognising potential opportunities. Cooperate with other departments in the hotel to create an exceptional Guest experience and build strong, comprehensive sales programs. Attend Sales events, as required. Produce accurate and timely reports that meet the needs of the Sales Director and senior management to include the reporting of appointments, calls made and business leads. Answer customer queries in a prompt and professional manner. A MICE Account Manager, serving Hilton brands is always working on behalf of our Guests and working with other Team Members. Excellent English speaking and writing skills. Commitment to delivering a high level of customer service. Experience in a sales role with a proven track record to close a sale.