Commis

A Bar Attendant is responsible to assist the Bartenders, Waiters and Waitresses in the serving and clearing of food and beverage orders, providing the highest degree of guest satisfaction and maintaining work stations and Food and Beverage outlets in order. To assist in all ways to provide the highest degree of guest satisfaction. As a Bar Attendant, you will be responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience. A Bar Attendant will also be required to have extensive knowledge of menu offerings. Specifically, you will be responsible for performing the following tasks to the highest standards. Manage guest queries in a friendly, timely, and efficient manner. Ensure knowledge of menu and all products. Follow correct reporting procedures if faced with issues. Practice Hilton Grooming standards including uniform dress code, cleanliness and personal hygiene. Assists callers courteously and promptly, taking messages as necessary which are legible and accurate passing them on to the appropriate person without delay. Efficiently completes opening, closing and other side duties. Maintains all equipment in a clean and polished fashion as required. Ensures that required chemicals for duty are requisitioned and available for usage. Ensures that bars are sanitized and spotless before completion of duties. Replenishes bar supplies such as liquor, fruit, ice and dishes. A Bar Attendant serving Hilton brands is always working on behalf of our Guests and working with other Team Members. Good communication skills (oral and written). Experience in Food and Beverage department and/or industry. Knowledge of the appropriate table settings and service ware. Ability to grasp, lift and/or carry, or otherwise, transport up to 50 lbs. Comply with hotel security, fire regulations and all health and safety legislation. Positive attitude. Committed to delivering high levels of customer service. Flexibility to respond to a range of different work situations. Ability to work on your own or in teams. Knowledge of Food Hygiene Regulations.