Groups, Conference and Events Sales Executive

Personal Development programmes designed to support you at every step of your career. KEY RESPONSIBILITIES. Receive and convert incoming enquiries to achieve targets and maximize revenue. Build strong relationships with customers to fully understand their needs. Plan and communicate guest requirements to a high standard to ensure the delivery of events (in hotels Where no separate planning team). Handling enquiries – email and phone in line with the training which includes negotiation using the demand calendar and any other pricing or diary management tools. Delphi FDC entry – to load information into the system using the correct data entry SOP’s. Activities to be carried out and managed accurately with maximum information in the system. Closing the deal to confirm business – using the necessary tools to drive revenue / confirmations i.e. concessions/show rounds/ involving key stakeholders to support. Contract the confirming business with the maximum information and necessary paperwork/payment, in order to ensure all planning information is captured for delivery of event. Upon receipt of contract – make changes, update system and ensure revenue is correct before handing over. Working closely with Revenue Manager, GCE Manager or GCE Director to build relationships to support in conversion, engagement, driving revenue. Attend daily huddles o Event Planning actions (in hotels where no event planning team) to communicate details in BEO for operations team to deliver successful events. Action quality audit report from coordinators. Required Qualifications. Education: High school/GED . No Travel Requirements.