Job Description
Own commercial strategy and execution: Develop and implement integrated commercial strategies across all revenue streams — including Group, Conference, and Events (GCE), Rooms, Food and Beverage, Leisure, and Spa — to drive top-line performance and market share growth. Maximize revenue and profitability: Partner with General Managers and Finance to ensure commercial decisions support revenue goals, optimize cost of sales, and deliver profit and margin targets. Lead pricing and forecasting strategy: Oversee revenue management practices including pricing, rate strategies, demand forecasting, and business reviews to optimize revenue across all segments. Align sales and marketing efforts: Coordinate on-property and regional sales, marketing, eCommerce, and public relations activities to support brand positioning and drive demand. Adapt to market dynamics: Monitor trends, assess competitive landscape, and adjust commercial strategies to stay ahead in evolving market conditions. Strengthen stakeholder relationships: Build trusted relationships with owners, operators, Hilton corporate teams, and external partners to align goals and create long-term commercial value. Responsibilities. Cultivate a high-performing team: Drive engagement and retention through performance management, professional development, and recognition programs. Key Responsibilities for Hotel Pre-Opening Leaders. Project Management: Project Management: Oversee timelines, budgets, and resources; manage construction, procurement, and vendor coordination; ensure compliance with deadlines and regulations. Strategic Planning: Develop and execute pre-opening plans; set priorities, anticipate challenges, and establish operational workflows. Operational Readiness: Ensure all departments (front office, housekeeping, F&B, engineering) are prepared; coordinate training and brand standards implementation. Team Leadership: Recruit, onboard, and train staff; foster collaboration and maintain team focus under pressure. Financial Management: Manage pre-opening budgets; monitor forecasts; negotiate vendor contracts and control costs. Brand Standards: Ensure consistency in design, service, and operations aligned with brand guidelines. Problem-Solving: Address unexpected issues quickly; manage risks and maintain safety compliance. Attention to Detail: Oversee final construction, design, and furnishing; ensure operational processes meet quality standards. Communication: Maintain transparent updates with owners, investors, and stakeholders; represent the project in pre-opening events. Customer Focus: Ensure guest experience remains the top priority from day one.
希尔顿集团旗下拥有22个卓越酒店品牌,在全球126个国家和地区拥有7500多家酒店和120多万间客房,酒店致力于实现“让世界充满阳光和温暖,让宾客感受到“热情好客’”的创始愿景。通过客户忠诚度计划“希尔顿荣誉客会”,超1.8亿会员可享积分兑换住宿。