Job Description
As a Room Service Waiter you are responsible for preparing orders, set trays and delivering items to guest rooms in an attentive and efficient manner, and ensuring to provide excellent quality service as per the Hotel Standard operating procedure. Preparing orders. Setting tables and trays according to type of food ordered and the hotel's service standards. Delivering items to guest rooms in an attentive and efficient manner. Ensuring excellent quality service as per the Hotel Standard operating procedure. Recording order details in an electronic system or writing them on a receipt. Collecting payment for room service orders from guests upon delivery of food and beverages. Checking in with guests to ensure satisfaction with each food course and/or beverages. Cleaning and removing the trolleys/trays from guest rooms and corridor. Effective management skills. Negotiation and influencing skills. Positive attitude. Excellent communication skills. Ability to work under pressure. Previous experience within the hospitality industry. Victoria Station (8 Mins Walk). Waterloo Station (10 Mins Walk).
希尔顿集团旗下拥有22个卓越酒店品牌,在全球126个国家和地区拥有7500多家酒店和120多万间客房,酒店致力于实现“让世界充满阳光和温暖,让宾客感受到“热情好客’”的创始愿景。通过客户忠诚度计划“希尔顿荣誉客会”,超1.8亿会员可享积分兑换住宿。