Job Description
A Food and Beverage Host is responsible for seating guests and managing table set-ups to deliver an excellent Guest and Member experience while working to achieve departmental targets. As a Food and Beverage Host, you are responsible for seating guests and managing table set-ups to deliver an excellent Guest and Member experience. A Food and Beverage Host will also be required to work in all areas of Food and Beverage and strive to achieve departmental targets. Specifically, you will be responsible for performing the following tasks to the highest standards. Welcome guests in a polite and friendly manner. Coordinate seating for customers. Manage table set-ups. Able to work in all areas of Food and Beverage including Bar, Restaurant, Room Service and Conference and Events. Follow cash handling procedures. Manage guest queries in a timely and efficient manner. Ensure compliance of brand standards. Strive to achieve departmental targets. Ensure cleanliness of work areas. Comply with hotel security, fire regulations and all health and safety legislation. Comply with local licensing laws. Be environmentally aware. Assist other departments wherever necessary and maintain good working relationships. A Food and Beverage Host serving Hilton brands is always working on behalf of our Guests and working with other Team Members. Positive attitude. Good communication skills. Commitment to delivering high levels of customer service. Flexibility to respond to a range of different work situations. Ability to work on your own or in teams. Previous Food and Beverage and/or industry experience. Experience with cash handling . Knowledge of Food Hygiene Regulations.
希尔顿集团旗下拥有22个卓越酒店品牌,在全球126个国家和地区拥有7500多家酒店和120多万间客房,酒店致力于实现“让世界充满阳光和温暖,让宾客感受到“热情好客’”的创始愿景。通过客户忠诚度计划“希尔顿荣誉客会”,超1.8亿会员可享积分兑换住宿。