Bartender, Peacock Alley - Waldorf Astoria New York

Shift: Various – must be available to work weekdays, weekends, and holidays. You must be comfortable with a schedule and hours that may vary from week to week. As a Bartender, you will be responsible for creating and serving exquisite beverages while delivering exceptional service that embodies our Forbes 5-Star standards. You will craft each drink with artistry, attention to detail, and precision, ensuring that every guest experience is memorable. Greet and welcome guests with a gracious, sophisticated demeanor, responding to inquiries and fulfilling requests in a timely, courteous, and efficient manner. Anticipate guest needs and ensure that all interactions exceed expectations. Expertly mix, shake, stir, and garnish beverages according to standardized recipes, creating an exceptional and visually appealing presentation. Customize drinks to suit guest preferences while adhering to portion control and quality standards. Ensure compliance with all federal, state, local, and company regulations regarding the sale and service of alcoholic beverages. Verify guest identification with discretion and professionalism. Accurately process guest payments, including handling cash, credit cards, gift certificates, and digital payments using the point-of-sale system, ensuring a smooth and efficient transaction process while maintaining confidentiality and security of guest information. Maintain a well-organized and fully stocked bar with premium spirits, wines, beers, mixers, garnishes, and tools. Ensure the careful storage and proper rotation of products to preserve freshness and quality. Stay informed about the latest trends in mixology, wine, spirits, and cocktails, providing expert recommendations to guests. Offer pairings with food when appropriate and enhance the guest experience with knowledge and confidence. Manage intoxicated guests with tact and professionalism, ensuring their safety and well-being while adhering to hotel policy and legal requirements. Maintain the cleanliness and organization of the bar area, ensuring it is always stocked and pristine for every shift. This includes proper sanitation of all glassware, tools, and surfaces to uphold the hotel's high hygiene standards. Prior Bartender experience in a high volume cocktail focused environment. Prior experience at a Michelin Star restaurant. No less than 1 year of substantial work experience in Forbes rated environment. Knowledge and familiarity of spirits, wine and liquor. Committed to delivering high levels of customer service. Quality. Dependability. Customer Focus. Adaptability.